The Challenge
What they were up against
A boutique fitness studio was managing class bookings over DMs and a clunky third-party tool members disliked. Engagement dropped between visits, and members were quietly cancelling.
They wanted their own branded app — easy to book classes, get reminders, and feel part of the community.
What We Built
Our approach
- ✓Designed and built a branded iOS + Android app with class schedules and one-tap booking
- ✓Added member profiles, streaks and push notifications to keep people coming back
- ✓Integrated waitlists and reminders to cut no-shows
- ✓Shipped to both app stores with submission handled end-to-end
The Results
What changed
- ★Around 40% reduction in member churn after launch
- ★Live on the App Store and Play Store within 3 weeks
- ★Maintained a 4.9-star rating from member reviews
- ★Bookings and reminders fully automated — less admin for staff
“Our members love the app — and churn dropped noticeably once we launched it.”